Welcome to the website of the Juniper Hotel & Bistro (“the Juniper”, “we”, “our”, or “us”). By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these Terms, please do not use this website.

1. About Us

This website is owned and operated by Arctos & Bird Management Ltd. and represents the Juniper Hotel & Bistro, located in Banff, Alberta, Canada.

If you have any questions regarding these Terms, please contact us at:

Email: info@thejuniper.com

2. Use of this Website

You may use this website for lawful, personal and non-commercial purposes only.

You agree not to:

• use the website in any unlawful manner;
• interfere with the operation or security of the website;
• attempt to gain unauthorised access to any part of the website or its systems;
• introduce malicious software or code;
• scrape, copy or automatically collect website content without our written permission; or
• use the website in a way that may damage, disable or impair its functionality.

3. Intellectual Property

Unless otherwise stated, all content on this website is owned by or licensed to the Juniper Hotel & Bistro.

This includes, but is not limited to:

• photography;
• videography;
• logos;
• branding;
• written content;
• artwork;
• illustrations;
• website design;
• graphics; and
• downloadable materials.

No content may be reproduced, distributed, modified, published or used for commercial purposes without our prior written permission.

4. Website Information

We make every reasonable effort to ensure the information on this website is accurate and up to date.

However, information including (but not limited to):

• room descriptions;
• photographs;
• menus;
• prices;
• operating hours;
• shuttle services;
• amenities;
• events;
• activity recommendations; and
• availability

may change without notice.

Photographs are intended to represent our property and experiences but may not reflect every room, season or current furnishing.

5. Reservations

Reservations made through this website may be processed using trusted third-party booking platforms.

When making a reservation, you may also become subject to the booking provider’s own Terms & Conditions and Privacy Policy.

Room availability, pricing and cancellation policies are confirmed during the booking process and may differ depending on the selected rate.

6. Promotions and Special Offers

Promotional offers displayed on this website are subject to their individual terms.

Unless specifically stated otherwise:

• offers cannot be combined with other promotions;
• offers are subject to availability;
• offers may be modified or withdrawn without notice; and
• promotional rates apply only to eligible bookings made during the advertised period.

7. Third-Party Websites

This website may contain links to external websites including tourism organisations, local attractions, transportation providers and other businesses.

These links are provided for convenience only.

We are not responsible for the content, availability, policies or practices of third-party websites.

8. Activities and Local Information

Information provided about attractions, hiking trails, ski resorts, transportation, weather, wildlife or other local experiences is intended as general guidance only.

Conditions in the Canadian Rockies can change rapidly.

Guests are responsible for:

• checking current weather forecasts;
• reviewing trail conditions;
• following Parks Canada guidance;
• carrying appropriate equipment;
• understanding wildlife safety practices; and
• making their own decisions regarding outdoor activities.

We cannot guarantee the availability, accessibility or suitability of any attraction or experience mentioned on this website.

9. Hotel Amenities

Amenities and services may occasionally be unavailable due to:

• maintenance;
• weather;
• operational requirements;
• staffing;
• seasonal availability; or
• circumstances beyond our control.

This may include shuttle services, hot tub access, bicycles, equipment loans, dining services or other guest amenities.

While we make every effort to minimise disruption, availability cannot be guaranteed.

10. Limitation of Liability

To the fullest extent permitted by law, the Juniper Hotel & Bistro shall not be liable for any direct, indirect, incidental or consequential loss or damage arising from:

• use of this website;
• inability to access the website;
• technical interruptions;
• errors or omissions in website content;
• reliance on information provided on the website;
• third-party websites; or
• viruses or other harmful software.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

Where you provide personal information through contact forms, newsletter subscriptions or booking enquiries, that information will be handled in accordance with our Privacy Policy.

12. Cookies

This website uses cookies and similar technologies to improve website performance, understand visitor behaviour and enhance the user experience.

Further information can be found in our Cookie Policy.

13. Newsletter Sign-up

Where you choose to subscribe to our mailing list, you consent to receiving marketing communications from the Juniper Hotel & Bistro.

You may unsubscribe at any time using the unsubscribe link included in our emails.

14. User Submissions

Where this website allows users to submit enquiries, forms or other content, you agree that any information you provide:

• is accurate;
• does not infringe another person’s rights;
• is not unlawful or offensive; and
• does not contain malicious software.

We reserve the right to refuse or remove inappropriate submissions where reasonably necessary.

15. Availability of the Website

While we strive to keep this website available at all times, we cannot guarantee uninterrupted access.

We may suspend or modify the website without notice for maintenance, updates or operational reasons.

16. Changes to these Terms

We may update these Terms & Conditions from time to time.

Changes become effective when published on this page.

Continued use of the website after changes are published constitutes acceptance of the updated Terms.

17. Governing Law

These Terms & Conditions are governed by the laws of the Province of Alberta and the applicable federal laws of Canada.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Alberta.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

the Juniper Hotel & Bistro

Email: info@thejuniper.com